Employment Type: Full-time
Location: Hybrid
Work Site Type: Hybrid
Building a Brand Starts with a Story
FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer.
Learn more at www.firstagency.com
What You Would Get To Do
The Project Manager will consistently deliver exceptional service to our client through excellent operational and logistical facilities management. This position will be responsible for managing, supporting and/or executing the coordination of various events within the client’s meeting spaces. The role requires strong operational understanding and practical experience in event logistics and venue management.
Your Contributions
- Full life-cycle planning and execution of multiple key events in a virtual, in-person and hybrid capacity
- Financial management, including: budget development and management, expense management and invoice processing, timely post-meeting reconciliation and final financial reporting
- Sourcing, negotiating and managing site selections, contract management for venues and suppliers
- Coordinate registration, food and beverage, transportation, hotel accommodations, entertainment, gift selection, audio/visual needs, webcasts, staging and speaker selection for all programs; strong focus on vendor management
- Work seamlessly with key internal partners on event deliverables (i.e. Marketing for print and digital design and collateral elements, Production on Audio Visual, Event Technology team on web builds, data team on attendee management, Legal and Compliance as required, etc.)
- Virtual event planning and project management including confirming appropriate virtual platform, creation of timelines, invitation process, thorough and regular communications to attendees, suppliers and stakeholders
- Co-plan with colleagues and the client on larger scale programs
- Ensure adherence to the client’s standards of operation and policies and that compliance and risk guidelines are followed
- Assist with the training of new joiners
- Travel when applicable for site inspections and on-site management of live events to ensure full coordination of logistics and on-site teams for in-person events
- Post event wrap up including final attendees, budget reconciliation, observations, as well as client debriefs for year over year improvements
- Share knowledge of best practices, new suppliers, services and venues
What We Are Looking For
- Proficient with Microsoft Office applications such as PowerPoint and Excel
- Motivated, self-starter, ability to work independently and project plan; ability to think innovatively
- Excellent project management skills with the ability to manage multiple projects simultaneously; proven ability to work well under pressure to meet established deadlines
- Virtual event experience preferred – Webex and Zoom experience a plus
- Leadership/influencing/negotiation and decision-making skills
- Resourceful individual with the ability to take direction and work independently; be proactive with ideas and creative solutions
- Customer focus, approachable; ability to adjust to client needs and style and deepen relationships in support of their programs; adapt to ever changing demands and different client work styles
- Strong client management skills
- Willing to travel to various locations for site-visits and on-site management of events
- Experience working with large and complex databases preferred, Cvent experience preferred
- Knowledge of venues and suppliers in key cities
At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth:
- Private Healthcare (Medical) from day 1
- Annual Health Screening
- 20 Days Annual Leave PLUS Public Holiday
- Employee Assistance Program including 24/7 support, counselling, and legal consult
- Complimentary Access to Headspace, Maven & more
- Wellness Stipend
- Personal Volunteer Day
- Life Insurance
- Mobile Phone Allowance
- Discretionary Bonus Structure
- Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations
#LI-TS1 #LI-Onsite
FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.