Event Manager

Building a Brand Starts with a Story

FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer.

Learn more at www.firstagency.com

What You Would Get To Do

The Event Manager will consistently deliver exceptional service to our client through excellent operational and logistical facilities management. This position will be responsible for managing, supporting and/or executing the coordination of various events within the client’s meeting spaces. The role requires strong operational understanding and practical experience in event logistics and venue management.

Along with other FIRST team members, the Event Manager will represent the FIRST Solutions brand on-site within a well-known tech company. In this role, you’ll work with internal teams to coordinate the logistical needs of the event space.

Your Contributions

• Provides consultative ‘one stop shop’ planning support for Event Hosts to ensure exemplary event experience
• Discovery of Event Host objectives and requirements for live and digital events.
• Review the budget and offer suggestions to maximise ROI
• Collaborate with event hosts on the budget, ensuring all recommendations made stay within agreed-upon budget
• Organise logistics, decor, entertainment, catering and all other event needs
• Work with the Production Coordinator to assist with securing client assets for AV, production and branding purposes
• Ability to recommend event enhancements to achieve desired event objectives
• Review of all meeting spaces to ensure proper space assignment
• Informs Space & Service Coordinator of space need changes and cancellations to digital and on-site events
• Consistently monitor each event space as well as the setup information to ensure all event information is current and deadlines are being met
• Provide onsite support during the event execution, coordinating event support needs with the Event Service Specialist
• Serves as the main point of contact for the client during all planning phases
• Create, manage and distribute event details, project timeline and key deadlines to all stakeholders and service lines using approved internal templates 
• Plan events from conception to budget reconciliation to ROI tracking, in accordance with the goals, objectives, target audience, and strategy put forth by the client
• Work closely with all departments to develop and be responsible for event requirements and deliverables, including but not limited to communications, calendars, registration needs, feedback surveys, and wrap-up reporting
• Coordinate load-in, set up and strike schedule with facilities so they are aware of the vendor on-site schedule for audiovisual, decor, catering, security, entertainment, premiums/swag, and transportation
• Be motivated to constantly push the boundaries of creativity and innovation for events
• Manage multiple programs/events across various industry verticals with creativity, innovation, and strategy, delivering world-class creative execution

What We Are Looking For

• 3 – 5 years of experience in a similar role
• This role will be assigned to a primary location, but will require flexibility to be deployed to support across the campus as required
• Strong meeting coordination experience for meetings/conferences ranging from 50 to 300+ people
• Experience working cross-functionally with all levels of stakeholders in a fast-paced environment
• Ability to understand the meeting/event objective and mission, business, and audience to align with the overall vision and strategy of the needs of the Event Host and the event
• Organisational and time management skills
• Ability to execute tasks independently and efficiently
• Creative problem solver, resourceful, team player
• Adaptability to situations and ever-changing demands
• Highly organised with the ability to handle multiple tasks to meet strict deadlines
• Excellent time management and multi-tasking skills
• Ambitious and proactive with a calm and flexible approach to handling pressure
• Experience working on large and complex databases
• Must be fluent in English
• This role will be assigned to a primary location, but will require flexibility to be deployed to support across the campus as required
• Assume responsibility for one's own environment, ensuring adherence to health and safety policies while having clean, smart surroundings
• Work intelligently and ensure management is aware of problems or issues which negatively affect productivity
• Build excellent relationships with the team through positive communications
• Ensure knowledge is shared within the team to enable them to work smarter and more efficiently
• Work on ad hoc requests from clients as required

At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth:

• Discretionary performance bonus (this will not be specifically outlined in the employment agreement, though)
• Wellness stipend
• Maven
• EAP program 
• Headspace
• Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.

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