Roadshow Coordinator

Building a Brand Starts with a Story

FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. Operating as a full-service agency partner or through embedding specialist talent into client teams, FIRST brings brands and people together through creative, connected experiences.

FIRST works with clients across various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being named one of the Top 150 Event Organizers & Agencies in the USA by Eventex, being listed among the "200 Top Marketing Agencies" in 2023, 2022 & 2021 by Chief Marketer, being recognized as one of the "50 Top Event Companies" by Special Events, being included in the Top 100 "Best Places to Work in NYC" by Crain's New York Business, and being listed as one of the "1000 Companies to Inspire Britain" by The London Stock Exchange Group.

FIRST also understands that businesses worldwide, including us, need to adopt more sustainable and socially responsible practices. Our vision of sustainability at FIRST is about fostering a People centric, Purpose driven & Planet conscious culture.

Learn more at www.firstagency.com

Our story started over 25 years ago growing through collaboration, innovation, strong culture, and a focus on people, specifically our people. Our people inspired, developed, and grew FIRST to the incredible brand experience creator it is today. 

And our hope is that you become the next page of our story in developing how our agency connects more people beyond what they thought was possible.

A welcoming, creative, and ambitious workplace that offers personal and professional growth for all individuals. 

At FIRST, you'll find:

• A welcoming workplace that fosters diversity and belonging with a focus on team members feeling valued, respected, and supported. 
• An experiential organization that cares about the development and career experience of each employee, focusing on excellence and flexibility with the right balance of structure to thrive.
• Creative teams that enjoy challenging work with an ability to make an impact on those around them.

Location: New York, NY (In Office) 

What You Would Get To Do: 

The Roadshow Coordinator – Global Banking and Markets Division

Your Contributions 

RESPONSIBILITIES FOR TOKYO DESK SUPPORT:

Fluency in Japanese is required to support the Tokyo desk

• Support team with venue sourcing and restaurant bookings
• Provide full administrative support to the Tokyo Roadshow desk
• Support team with database management (Plan-It) when required
• Arrange credit card authorization for client accommodation
• Attend group events in the US, where required, and manage delegate registration
• Maintain and update the roadshow team directories for hotel sales, reception, concierge and account service contacts
• Book on-campus conference space and set up dial-ins when required
• Support FIRST teams with ad hoc requests/projects (for example, if a Japanese conference came up in Events)

RESPONSIBILITIES FOR US DESK SUPPORT:

• Work closely with Corporates, Institutional Equity Sales, Investment Banking, and Capital Markets to design and execute roadshows
• Build strong relationships with corporate management teams as well as with other internal constituents
• Heavy calendar management and meeting coordination for investors, clients, and internal teams 
• Heavy logistic coordination for in-person roadshows, including, but not limited to hotels, ground transportation, private air, commercial air
• Heavy logistics coordination for virtual/hybrid roadshows, including, but not limited to Zoom, conference calls, large group virtual meetings
• Maintain and communicate logistics and travel schedules and agendas with corporate contacts, salespeople, and other participants for multiple events deals , and non-deals at the same time
• Source, vet, and contract venues for events with client input
• Negotiate with vendors for cost-effectiveness as appropriate, commercial focus on the bottom line
• Identify new venues and vendors to differentiate roadshows and provide new experiences to clients
• Arrange conference calls and webcasts and coordinate ad hoc technology requests
• Provide real-time support for participants, even if after hours leading into an event
• Create and send logistical information and coordinate other materials for events as needed
• Must be able to balance a client’s demands and prioritize work based on a high-volume book of work
• Able to work independently with specialists and clients with little guidance
• Back up coverage for colleagues as needed within the team 
• Excellent working relationship with managers, clients, and peers alike

What We Are Looking For

Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at First.

•  5 - 10 years experience working on complex Deal Roadshows in the Financial industry
• 5+ years’ of professional experience in Roadshows, events, marketing and/or communications
• Bachelor’s Degree preferred
• Displays strong people skills
• Highly organized – ability to handle multiple tasks to meet strict deadlines
• Excellent time management and multi-tasking skills
• Ability to interact with all levels of senior ranking officers effectively and extensively
• Adaptability to situations and ever-changing demands
• Accessible and responsive always; tasks and requests by client often happen outside of normal business hours - must be available to respond accordingly
• A calm and flexible approach to handling pressure and stress. Professional, responsive, and polite in extremely difficult circumstances
• Resourceful, ambitious, and proactive
• Creative problem solver and team player

Administration & General:

• Build excellent relations with the team through positive communications
• Ensure knowledge is shared within the team to enable them to work smarter and more efficiently
• Work on ad hoc requests as required, typically during quiet times
• Strict and accurate adherence to the company’s time-tracking policies and systems
• Assume responsibility for own environment, ensuring adherence to health and safety policies while having clean smart surroundings

United States Residents: The base pay for this position ranges from $70,000-$110,000. This role is also eligible for an annual discretionary bonus.

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