Employment Type: Full-time
Location: Singapore
Work Site Type: On-site
Building a Brand Starts with a Story
FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. Operating as a full-service agency partner or through embedding specialist talent into client teams, FIRST brings brands and people together through creative, connected experiences.
FIRST works with clients across various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being named one of the Top 150 Event Organizers & Agencies in the USA by Eventex, being listed among the "200 Top Marketing Agencies" in 2023, 2022 & 2021 by Chief Marketer, being recognized as one of the "50 Top Event Companies" by Special Events, being included in the Top 100 "Best Places to Work in NYC" by Crain's New York Business, and being listed as one of the "1000 Companies to Inspire Britain" by The London Stock Exchange Group.
FIRST also understands that businesses worldwide, including ours, need to adopt more sustainable and socially responsible practices. Our vision of sustainability at FIRST is about fostering a People-centric, Purpose-driven & Planet conscious culture.
Learn more at www.firstagency.com
Our story started over 25 years ago growing through collaboration, innovation, strong culture, and a focus on people, specifically our people. Our people inspired, developed, and grew FIRST to the incredible brand experience creator it is today.
And our hope is that you become the next page of our story in developing how our agency connects more people beyond what they thought was possible.
A welcoming, creative and ambitious workplace that offers personal and professional growth for all individuals.
At FIRST, you'll find:
- A welcoming workplace that fosters diversity and belonging with a focus on team members feeling valued, respected, and supported.
- An experiential organization that cares about the development and career experience of each employee, focusing on excellence and flexibility with the right balance of structure to thrive.
- Creative teams that enjoy challenging work with an ability to make an impact on those around them.
What You Would Get To Do
In this capacity, the ideal candidate would represent the FIRST brand as an embedded team member for a well-known technology company. The Technician will be responsible for executing the technical production for events requiring support with Audio/Video, staging, and lighting needs. As an embedded team member we may require you to exhibit a flexible skill set to support systems outside of your expertise, while making use of your specific talents.
For events, the goal is to provide a seamless technology experience to all attendees, press and partners, as well as create a more efficient and reliable technical environment for event staff and vendors. In this role you will work with internal teams as well as external clients and vendor partners on a daily basis.
Your Overall Contributions
- Support event set up, rehearsal and strike of Audio, Video, Camera, and Lighting equipment as needed, including system routing and troubleshooting
- Provide advanced audio, video, lighting or camera support during live events, broadcast, and recordings.
- Operate event production equipment as needed including but not limited to Yamaha digital audio console ,SONY PTZ - camera controller , AV lighting console( Ion) , Black Magic ATEM Mini Pro vision mixer
- Provide full event production support including but not limited to forwarding slide decks, video playback, live stream support, graphic support, multi camera operation.
- Ability to work well with others in a high pressure environment
- Advanced understanding of audio and video signal flows
- Basic editing of video footage to provide clients with recordings of their event
- Provide white glove customer service to clients and stakeholders
- Ability to work early / late shifts and weekends based on schedules supplied
Video Specific Contribution could include:
- Operate video production switchers at an advanced level to deliver a high quality video presentation experiences for live events, broadcasts, live streams, and recordings.
- Manage video assets for use during live events, broadcast, live streams and recordings.
Audio Specific Contributions could include:
- Operate audio consoles at an advanced level to deliver a high quality audio experience for live events, broadcasts, live streams, and recordings.
- Support in micing up presenters/ monitoring audio frequencies as needed
- Provide advanced troubleshooting for audio consoles, audio signal flow
Camera Specific Contributions could include:
- Operate PTZ cameras as needed at an advanced level to deliver a high quality video presentation experiences for live events, broadcasts, live streams, and recordings.
- White balance for seamless high quality images across all cameras
Lighting Specific Contributions could include:
- Execute scene shifts and show cues in a safe and timely manner during rehearsals and performances
- Create lighting scenes and cues as needed
- Provide advanced troubleshooting
What We Are Looking For
- Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at First.
- 3+ years’ experience within the technical event production/broadcast environment
- Bachelor’s Degree preferred but not required
- Must be fluent in English
- Ability to work onsite
- Full understanding of audio visual technology including lighting, audio/video output
- Proficiency with LED walls and WATCHOUT is preferred
- Experience working with the following equipment/tools is helpful but not required: Yamaha CL series desks; Final Cut ProX; Keynote; Google G-Suite; ETC Ion lighting desk; Crestron Control systems, ROSS Carbonite desks, Panasonic PTZ camera controllers, Dante Controller, Shure Wireless Workbench, PlaybackPro, and Clear-Com systems, Meyer Galileo.
- Proficient in the technical delivery of high-quality events
- Audio and Video output experience with strong technical understanding of systems
- Experience operating event production systems
- Excellent communication and customer service skills are a must to build and maintain relationships
- Ability to prioritise while adhering to critical project timelines in a fast-paced environment
- Knowledge of PTZ cameras and controllers
- Knowledge of livestream/ broadcasting (especially streaming to the internet)
#LI-TS1 #LI-Onsite
FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.