Senior Event Technician (Sydney)

Employment Type: Full-time

Region: Asia-Pacific

Work Site Type: On-site

BUILDING A BRAND STARTS WITH OUR STORY

FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being named one of the Top 150 Event Organizers & Agencies in the USA by Eventex, being listed among the "200 Top Marketing Agencies" in 2023, 2022 & 2021 by Chief Marketer, being recognized as one of the "50 Top Event Companies" by Special Events, being included in the Top 100 "Best Places to Work in.

Learn more at www.firstagency.com

Our story started over 25 years ago growing through collaboration, innovation, strong culture, and a focus on people, specifically our people. Our people inspired, developed, and grew FIRST to the incredible brand experience creator it is today.

And our hope is that you become the next page of our story in developing how our agency connects more people beyond what they thought was possible.

A WELCOMING, CREATIVE AND AMBITIOUS WORKPLACE THAT OFFERS PERSONAL AND PROFESSIONAL GROWTH FOR ALL INDIVIDUALS. 

At FIRST, you'll find:

  • A welcoming workplace that fosters diversity and belonging with a focus on team members feeling valued, respected, and supported.
  • Creative teams that enjoy challenging work with an ability to make an impact on those around them.
  • An experiential organization that cares about the development and career experience of each employee, focusing on excellence and flexibility with the right balance of structure to thrive.

JOB DESCRIPTION

In this capacity, the ideal candidate would represent the FIRST brand as an implanted team member for a well-known technology company. The Senior Event Technician will be responsible for leading the technical production for mid-level events requiring support with Audio/Video, staging, lighting and design needs. The role requires strong technical understanding and practical experience operating event production systems, with extensive experience in A/V and technical direction for both corporate events and live experiential events.

For events, the goal is to provide a seamless technology experience to all attendees, press and partners, as well as create a more efficient and reliable technical environment for event staff and vendors. In this role you will work with internal teams as well as external clients and vendor partners on a daily basis.

RESPONSIBILITIES:

  • Lead the technical production of high-profile, technically complex events and assist in the hands-on delivery of all events.
  • Acts as the main technical point of contact for clients once the project has been assigned.
  • Manages the technical elements of the project.
  • Take over all responsibility for the effective management and delivery of the event from a Technical  perspective.
  • Provide technical solutions and support to the wider team and assist in the hands-on delivery of events .
  • Operate event production equipment including but not limited to audio desk, lighting desk, vision mixer and PTZ camera controller.
  • Work with client teams and stakeholders who use a ticketing system to coordinate events.
  • Provide full event production support as part of a team for larger events.
  • Manage the day-to-day housekeeping and maintenance of a hi-tech event venue.
  • Work with clients/stakeholders who might not be technically minded in pre-production to explain the capabilities of the space and go over best practice to ensure the event is a success.
  • Basic editing of video footage to provide clients with recordings of their event.
  • Work with the event production team to provide feedback on possible enhancements and improvements to the space.
  • Manage client expectations on the production of event delivery.
  • Liaise across different levels within the immediate team, the client’s organisation, and third-party vendors.
  • Work closely with Planners and Producers to establish A/V and staging layouts.
  • Participate in creative team brainstorming sessions.
  • Identify new and alternative ways of approaching FIRST’s technical production offering to clients.

QUALIFICATIONS:

  • Extensive experience within the technical event production/broadcast environment.
  • Bachelor’s Degree preferred but not required.
  • Expert/in-depth understanding of audio visual technology and advancements including lighting, audio/video output, rigging and power. 
  • High level of proficiency in the technical delivery of high-quality events.
  • Video output experience with strong technical understanding of video routing systems.
  • Experience operating event production systems.
  • Excellent communication and customer service skills are a must to build and maintain relationships.
  • Ability to prioritise while adhering to critical project timelines in a fast-paced environment.
  • Experience managing day-to-day changes at every level of detail.
  • Ability to manage multiple projects at once with varying levels of production.
  • Knowledge and ability to use PTZ cameras and controllers.
  • Knowledge of Live Streaming in various encoding platforms.
  • Experience working with the following equipment/tools is required: Yamaha CLseries desks; Adobe Premiere; Keynote; Google G-Suite; ETC Ion lighting desk; ROSS Carbonite consoles.
  • Ability to draft and present technical reports
  • Ability to read building schematics and installation diagrams in order to troubleshoot.
  • Understanding of TCP/IP networking.
  • Understanding of different audio and video protocols and codecs.

ADMINISTRATION & GENERAL:

  • Familiar with G-Suite for all admin duties
  • Assume responsibility for your own environment, ensuring adherence to health and safety policies while having clean smart surroundings.
  • Work intelligently and ensure that team management is aware of problems or issues which negatively affect productivity.
  • Build excellent relations with the team, clients, vendors, and key venues through positive communications.
  • Ensure knowledge is shared within the team to enable them to work smarter.
  • Work on ad hoc requests as required, typically during quiet times.

FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics.