Employment Type: Fixed Term
Location: London
Work Site Type: Hybrid
Building a Brand Starts with a Story
FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer.
Learn more at www.firstagency.com
Please note this role is a 6-month fixed-term contract, with the potential for it to become permanent.
What You Would Get To Do
The Roadshow Administrator is responsible for providing administrative support to our EMEA Roadshow team and consistently delivering exceptional service to our clients through excellent organisational and customer service skills.
Your Contributions
- General administrative support to the wider Roadshow team
- Support with expense reconciliation
- Support with venue sourcing and event registration as required
- Multitask to balance client demands while navigating concurrent workload
- Remain professional, responsive and polite in challenging circumstances
- Adapt to a changing environment and respond accordingly
- Maintaining onboarding/training documents with the most up-to-date information
- Support with ad-hoc projects as required
- Act as an ambassador for the FIRST brand, leading by example and displaying the company’s core values (Ambition, Creativity, Excellence, Integrity, Teamwork)
What We Are Looking For
Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at FIRST. Please get in touch with recruiting@firstagency.com if you need an accommodation at any stage of the recruitment process.
- 1-2+ years of professional experience in Roadshows, events, administrative work, marketing and/or communications
- Highly organised – ability to handle multiple tasks to meet strict deadlines
- Excellent time management and multi-tasking skills
- Advanced working knowledge of the Microsoft Office
- Strong communication skills (written and verbal)
- Highly organised with the ability to work in a high-pressure environment
- Handle multiple tasks to meet strict deadlines, with the ability to balance high-priority pop-up requests
- Excellent time management and multi-tasking skills
- Ability to effectively interact with all levels of senior-ranking officers
- Adaptability to situations and ever-changing demands
- Accessible and responsive at off-hour times (tasks and requests by client often happen outside of regular business hours - must be available to respond accordingly)
- A calm and flexible approach to handling pressure and stress
- Resourceful, ambitious and proactive
- Creative problem solver and team player
At FIRST, we believe that the passion, creativity, and commitment of our teams drives our success. That's why we offer a range of benefits and perks to support your personal and professional growth:
- Private Medical Insurance with BUPA from day one
- 28 Days Annual Leave PLUS Bank Holidays
- Personal Volunteer Day
- 20 Days of Sick Pay each Year
- Enhanced Parental Leave (Maternity & Paternity)
- Wellness Stipend
- Complimentary access to Headspace, Rocket Lawyer & Maven
- Life Insurance
- Employee Assistance Program (EAP)
- Cycle to Work Scheme
- Season Ticket Loan
- Mobile Phone Allowance
- Pension Scheme Enhancements
- Discretionary Bonus Structure
- Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.
#LI-TS1 #LI-hybrid
FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.