Roadshow Administrative Assistant - 6 Month FTC

Building a Brand Starts with a Story

FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer.

Learn more at www.firstagency.com

Please note this role is a 6-month fixed-term contract, with the potential for it to become permanent. 

What You Would Get To Do

The Roadshow Administrative Assistant supports roadshow events by coordinating venue sourcing, site visits, and space bookings. This role also supports managing financial bill backs, client registration, and database updates. The Roadshow Administrative Assistant supports the Roadshow team by assisting with scheduling  meetings, maintaining directories, and assisting with onboarding.

• Coordinate venue sourcing, site visits, and space bookings, using discretion to support high-profile roadshow events
• Oversee financial bill backs, database updates, and client registration to ensure smooth roadshow operations
• Support team with venue sourcing
• Provide full administrative support to a large team of Roadshow Event Coordinators
• Support team with database management (Plan-It) when required for Roadshows
• Arrange all bill backs for client accommodation
• Attend group events, where required and manage delegate registration
• Maintain and update the roadshow team directories for hotel sales, reception, concierge and account services contacts
• Schedule hotel site visits and hotel meetings held on-campus
• Keep a log of all site visits and attendance at events 
• Book on-campus conference space and set up dial-ins when required
• Manage weekly calendar and distribution 
• Support with on-boarding new team members
• Support team with ad hoc requests/projects
• Act as an ambassador for the FIRST brand, leading by example and displaying the company’s core values (Ambition, Creativity, Excellence, Integrity, Teamwork)

What We Are Looking For 

Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at FIRST. Please get in touch with recruiting@firstagency.com if you need an accommodation at any stage of the recruitment process. 

• 1-2+ years of professional experience in Roadshows, events, administrative work, marketing and/or communications
• Highly organised – ability to handle multiple tasks to meet strict deadlines
• Excellent time management and multi-tasking skills
• Advanced working knowledge of the Microsoft Office
• Strong communication skills (written and verbal)
• Highly organised with the ability to work in a high-pressure environment
• Handle multiple tasks to meet strict deadlines, with the ability to balance high-priority pop-up requests
• Excellent time management and multi-tasking skills
• Ability to effectively interact with all levels of senior-ranking officers
• Adaptability to situations and ever-changing demands
• Accessible and responsive at off-hour times (tasks and requests by client often happen outside of regular business hours - must be available to respond accordingly)
• A calm and flexible approach to handling pressure and stress
• Resourceful, ambitious and proactive
• Creative problem solver and team player

At FIRST, we believe that the passion, creativity, and commitment of our teams drives our success. That's why we offer a range of benefits and perks to support your personal and professional growth:

• Private Medical Insurance with BUPA from day one
• 28 Days Annual Leave PLUS Bank Holidays
• Personal Volunteer Day
• 20 Days of Sick Pay each Year
• Enhanced Parental Leave (Maternity & Paternity)
• Wellness Stipend
• Complimentary access to Headspace, Rocket Lawyer & Maven
• Life Insurance
• Employee Assistance Program (EAP)
• Cycle to Work Scheme
• Season Ticket Loan
• Mobile Phone Allowance
• Pension Scheme Enhancements
• Discretionary Bonus Structure
• Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.

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