Associate Event Technology Manager (Events & Experiences)

We are on the lookout for exceptional candidates to join our talent pipeline! As we continue to grow, we want to connect with forward-thinking individuals who share our passion for events and who are ready to make a significant impact.  While we do not have an immediate associate event technology coordinator opening, we do expect roles to open in the near future.

Building A Brand Starts With Our Story

FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. Operating as a full-service agency partner or through embedding specialist talent into client teams, FIRST brings brands and people together through creative, connected experiences.

FIRST works with clients across various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being named one of the Top 150 Event Organizers & Agencies in the USA by Eventex, being listed among the "200 Top Marketing Agencies" in 2023, 2022 & 2021 by Chief Marketer, being recognized as one of the "50 Top Event Companies" by Special Events, being included in the Top 100 "Best Places to Work in NYC" by Crain's New York Business, and being listed as one of the "1000 Companies to Inspire Britain" by The London Stock Exchange Group.

FIRST also understands that businesses worldwide, including us, need to adopt more sustainable and socially responsible practices. Our vision of sustainability at FIRST is about fostering a People centric, Purpose driven & Planet conscious culture.

Learn more at www.firstagency.com

Our story started over 25 years ago growing through collaboration, innovation, strong culture, and a focus on people, specifically our people. Our people inspired, developed, and grew FIRST to the incredible brand experience creator it is today. 

And our hope is that you become the next page of our story in developing how our agency connects more people beyond what they thought was possible.

A welcoming, creative and ambitious workplace that offers personal and professional growth for all individuals. At FIRST, you'll find:

• A welcoming workplace that fosters diversity and belonging with a focus on team members feeling valued, respected, and supported. 
• Creative teams that enjoy challenging work with an ability to make an impact on those around them.
• An experiential organization that cares about the development and career experience of each employee, focusing on excellence and flexibility with the right balance of structure to thrive.

Location: Jersey City, NJ (In office - 4 days a week, with potential to go in 5 days, if business needs arise)

What You Would Get To Do

FIRST is seeking a highly professional and technologically adept individual to provide support to one of our Solutions accounts with their event and meeting coordination. The Associate Event Technology Manager will be responsible for assisting with the marketing of events and conferences from the initial save the date through post-event reporting and managing attendee information in Cvent and Excel.

Your Contributions 

• Assist with managing high volume in-person, hybrid and virtual corporate events
• Diligent handling of confidential invitee data, ensuring information is consistent and accurate
• Develop, oversee, and maintain attendee registration sites using Cvent (Cvent experience required)
• Design and distribute event communications and marketing materials
• Provide team members with registration data, year over year statistics, and insight into varied elements and event analytics
• Collaborate with clients and project managers to execute internal and external events
• Create event mobile apps, including agendas, headshots, biographies, and other customized information
• Assist clients with the registration process
• Lead onsite registration procedures, including training temp staff and monitoring attendee participation
• Travel periodically to oversee attendee logistics and registration for offsite events
• Maintain a professional demeanor, treating everyone as a VIP client
• Act as an ambassador for the FIRST brand, leading by example and displaying the company’s core values (Ambition, Creativity, Excellence, Integrity, Teamwork)

What We Are Looking For 

Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at FIRST. Please contact recruiting@firstagency.com if you need an accommodation at any stage of the recruitment process. 

• 2+ years’ of related experience in Event Technology (Cvent experience required)
• Strong attention to detail is essential
• Experience in Financial Services preferred
• Advanced Microsoft Excel skills required
• General knowledge of HTML and CSS is beneficial, but not required
• Ability to manage multiple projects simultaneously
• Highly motivated, able to work independently
• Exhibit strong work ethic, patience, and a winning attitude
• Strong oral and written communication skills
• Flexibility and willingness to work outside normal business hours (evenings, weekends) and travel when required

• Bachelor's degree preferred or equivalent practical experience

ADMINISTRATION & GENERAL

• Assume responsibility for own environment, ensuring adherence to health and safety policies while having clean smart surroundings
• Work intelligently and ensure that the Team Lead is aware of problems or issues which negatively affect productivity
• Build excellent relations with team through positive communications
• Ensure knowledge is shared within the team to enable them to work smarter and more efficiently
• Work on ad hoc requests as required, typically during quiet times

United States Residents: The base pay for this position ranges from $60,000 - $80,000. This role is also eligible for an annual discretionary bonus.

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