People Coordinator (Fixed Term Contract

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Employment Type: Fixed Term

Location: New York

Work Site Type: Hybrid

THIS ROLE IS A 6 MONTH YEAR FIXED TERM CONTRACT.

Building a Brand starts with a Story

FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more.

Location: New York. This is a hybrid role, must live in the NY tri state area and be able to go into office 2 days a week, subject to change to 5 days at any time.

Learn more at www.firstagency.com

What You Would Get To Do

The People Coordinator is responsible for efficiently and effectively executing the processes and tasks required to deliver an excellent employee experience The scope of the role is to support the local region and have additional broader regional responsibilities as directed. Ensuring collaboration with the wider global team and providing occasional support where needed. Work should be appropriately prioritized, completed on time and delivered with a strong customer focus.

Your Contributions

Effective administration and coordination

Execute all procedures relating to onboarding, employment changes and offboarding in an accurate and timely manner
Draft letters and documentation to issue to employees
Communicate in a positive and clear way with stakeholders, ensuring all interactions contribute to an excellent employee experience
Review and respond to queries in the People Inbox regularly and in line with agreed timeframes. Ensure that all messages are answered or escalated to appropriate contacts, providing updates on any likely delays

Accurate data management

Ensure all data is entered accurately and completely to appropriate systems in line with agreed timeframes
Provide data and reporting for stakeholders where required and in line with confidentiality and restrictions
Manage employee files in an accurate, timely and highly organized manner

Continuous Improvement

Assess the procedures followed on a continuous basis to provide feedback on improvement or opportunities to create efficiencies
Collaborate with other departments to review and suggest improvements and efficiencies to internal processes involving People Operations activity
Actively seek opportunities to support wider team members in project activity

This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required for this position. The employee may be asked to perform other duties and responsibilities, as necessary.

What We Are Looking For

Proficiency in using MS Office, Google software, BambooHR
1 year of work experience
Understanding of Human Resource principles, practices and procedures
Awareness of employment legislation impacting terms and conditions in local region
Proficient in English
Strong verbal and written communication skills
Excellent organizational skills and attention to detail
Excellent time management skills and ability to meet deadlines
Strong focus on excellent customer service
Strong sense of teamwork demonstrating cross-region collaboration
Application of sound judgment and professionalism
Very good communication and social skills

Working Conditions:

Requires ability to remain in a stationary position for prolonged periods of time throughout the workday.
Requires ability to move about to access file cabinets, office equipment, etc.
Requires ability to operate a computer, telecommunication devices and other office equipment for prolonged periods of time throughout the work day.
Requires ability to express or exchange ideas by means of the spoken word. Talking is important for those activities in which the employee must impart oral information to other employees, clients and customers, in person or via telephone, and in those activities in which they must convey detailed or important spoken instructions and information to others accurately, clearly and quickly.
Requires the ability to perceive the nature of sounds. Hearing is important for those activities that require the ability to receive detailed information through oral communication, in person, the phone or online, and to make fine distinctions in sound.
Requires clarity of near vision. This factor is important when special and or minute accuracy is demanded and defective near acuity would adversely affect job performance and/or safety of self and others.
Requires the ability to work and cooperate with other employees and clients at all levels and from diverse backgrounds to exchange ideas, information and opinions to facilitate the task at hand.
Requires concentrated attention for prolonged periods of time.
Requires ability to accept the lack of control over work pace or priorities.

At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth

Medical, Dental & Vision, which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA)
401 (k)
Five Flexible Spending Accounts Options
Generous Paid Time Off Allowance
Employee Assistance Program (EAP)
Life, Disability & Pet Coverages
Wellness Stipend
Mobile Phone Allowance
Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more
Aura Identity Theft Protection
Discretionary Bonus Structure
Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.

United States Residents: The base pay for this position ranges from $56,988.00 - $65,536.00. This role is also eligible for an annual discretionary bonus.

Please note that the national salary range listed in the job posting reflects the new hire salary range across various U.S. locations that would be applicable to the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

#LI-hybrid #LI-KM1

FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

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Were you referred for the role by an existing FIRST employee? If yes, please add name(s).

Are you a current or past employee of FIRST? If yes, please share title and dates of employment.

Do you have any family member(s) that currently work for the company? If yes, please add name(s).

Do you currently have the legal right to work in the United States?

Will you require visa sponsorship or other immigration support to work in the USA now or at any point in the future?

Do you currently reside in the NY tri-state area and are you able to commute to our New York office on a hybrid schedule?

Please provide full mailing address (including zip code):

Do you have a bachelor's degree?

Do you have at least two years of experience supporting an HR team?

What is your desired salary?

This role is a 6 MONTH fixed term contract. Are you comfortable with working in a contract role?

Do you have 2+ years of hands-on experience coordinating onboarding/offboarding and maintaining HR documentation in a fast-paced environment?

Do you have 2 +years of working on operational HR activities such as background checks, right to work, I9 processes, onboarding, employee administration, HR systems, shared inboxes and handling employee queries?

This role requires maintaining high-volume employee records and HRIS data with zero tolerance for compliance or data entry errors. Do you have direct experience updating HR databases and maintaining strict confidentiality with sensitive employee files?

Please note that all candidates who are extended an offer for a role at FIRST will be required to undergo a background check. Subject to local laws, this may include verification of employment history, educational history, criminal background checks and certain financial disclosure depending on your role. Failure to pass such background check will result in your offer being rescinded. Please acknowledge your agreement to continue your application.

Are you a citizen or permanent resident of Iran, Syria, Cuba, North Korea, or the Crimea, Luhansk, or Donetsk regions of Ukraine, which are currently subject to U.S. comprehensive trade sanctions?

U.S. Standard Demographic Questions

We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process.

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People Coordinator (Fixed Term Contract - 6 months)