Employment Type: Full-time
Location: London
Work Site Type: On-site
Building a Brand Starts with a Story
FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer.
Learn more at www.firstagency.com
What You Would Get To Do
The Production Coordinator will consistently deliver exceptional service and administrative support as it relates to event-ticketing requests for meeting spaces within our client’s offices. Along with other FIRST team members, the Production Coordinator will represent the FIRST Solutions brand on-site within a well-known tech company.
This role is onsite Monday-Friday
This role is a 6-month Fixed-Term Contract
Your Contributions
- Coordinate all deliverables related to events for the Event Production team. Items include videos, decks, music, audio stingers, graphic elements, live stream links, etc.
- Schedule tech checks, rehearsals, and client meetings as needed to ensure the proper execution of technical requests for events.
- Provide high-level administrative support for the FIRST team on-site
- support and interact with internal event management systems.
- Meet regularly with cross functional stakeholders to determine event readiness.
- Work with the Event Production team to translate complex technical capabilities to non technical stakeholders and clients.
- Create a weekly schedule for Event Production technicians that best utilises skill set, team bandwidth, and efficiency.
- Manage internal event calendars.
- Provide event hosts with expert consultation on how the Event Production team can elevate the impact and engagement of their event.
- Coordinate with the Event Management team to ensure alignment on client expectations and event details.
- Create, manage, and track all quotes and expenses associated with events.
- Liaise with external vendors on rentals and billing for events.
- Routinely review and audit all financial documents for accuracy in billing.
- Book freelancer support as needed to support events.
- Work with the Team Lead to plan project operations, establish priorities and deliver elements to the client in timely manner
- Cultivate and maintain relationships with colleagues, clients and suppliers
- Work with the team to ensure adherence to client and agency standards
- Be proactive with ideas and creative solutions
- Provide support for other team members as required, including on-site support
What We Are Looking For
Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at First.
- Bachelor’s Degree or equivalent experience Preferred
- 1 – 3 years’ experience in meeting planning, production, AV sales, or AV operations.
- Ability to establish relationships and maintain a positive rapport with colleagues, clients, vendors and suppliers
- Strong oral and written communication skills
- Highly organised with excellent time management skills to handle multiple tasks simultaneously, meet strict deadlines, and maintain attention to detail
- Knowledge of Google applications or Microsoft Office Suite is preferred but not required
- Creative problem solver, resourceful, and a team player
- Calm and flexible approach to handling the pressure and stress of ever-changing demands
- Ambitious, proactive and flexible when dealing with ever-changing situations
- Demonstrated ability to collaborate with colleagues at all levels
- Must be fluent in English
- Ability to work onsite
- This role will be assigned to a primary location but will require flexibility to be deployed to support across the campus as required
At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth
- Private Medical Insurance with BUPA from day one
- 28 Days Annual Leave PLUS Bank Holidays
- Personal Volunteer Day
- 20 Days of Sick Pay each Year
- Enhanced Parental Leave (Maternity & Paternity)
- Wellness Stipend
- Complimentary access to Headspace, Rocket Lawyer & Maven
- Life Insurance
- Employee Assistance Program (EAP)
- Cycle to Work Scheme
- Season Ticket Loan
- Mobile Phone Allowance
- Pension Scheme Enhancements
- Discretionary Bonus Structure
- Global Opportunities: With a presence in 7 countries worldwide including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.
#LI-CB1 #LI-Onsite
FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.