Employment Type: Full-time
Location: London
Work Site Type: Hybrid
FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer.
What You Would Get To Do
In this capacity, the ideal candidate would represent the FIRST brand embedded within a Solutions account for a Financial Services company. FIRST Solutions is the proprietary strategic meetings management model offered by FIRST, which embeds specialist talent into organizations to provide Content, Creative, Digital Technology, Management & Delivery, and Data & Insights. The Project Manager will consistently deliver exceptional service to our high-touch clients through excellent project management and creative solutions. This position will support virtual, in-person and hybrid events internationally which include but are not limited to; internal programs, and client-facing events including conferences, hospitality, thought leadership, sporting, and cultural programs.
Your Contributions
- Full life-cycle planning and execution of multiple key events in a virtual, in-person and hybrid capacity
- Virtual event planning and project management including confirming appropriate virtual platform, creation of timelines, invitation process, thorough and regular communications to attendees, suppliers and stakeholders
- Financial management, including budget development and management, expense management and invoice processing, timely post-meeting reconciliation and final financial reporting
- Sourcing, negotiating and managing site selections, contract management for venues and suppliers
- Coordinate registration, transportation, hotel accommodations, entertainment, gift selection, audio/visual needs, webcasts, staging and speaker selection for all programs; strong focus on vendor management
- Global Travel (when applicable, approximately 20-30% annually) for site inspections and on-site management of live events to ensure full coordination of logistics and on-site teams for in-person events
- Post-event wrap up including final attendees, budget reconciliation, observations, suggestions for the following year, as well as client debriefs for year-over-year improvements
- Create and closely monitor value adds at every opportunity and demonstrate commercial awareness
- Share knowledge of best practices, new suppliers, services and venues
What We Are Looking For
Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at FIRST.
Extensive event coordination experience required, in a corporate or financial services environment preferred.
- Advanced experience in events, conferences, meetings and production management, including but not limited to C-level executive events, cocktail receptions and dinners, meetings and multi-day events
- Extensive experience in working with and managing senior clients
- Advanced project management skills, including budget creation, management and reconciliation
- Excellent project management skills with the ability to manage multiple projects simultaneously; proven ability to work well under pressure to meet established deadlines
- Proven ability to think innovatively to bring events/programs to fruition
- Leadership/influencing/negotiation and decision-making skills
- Customer focus, approachable; ability to adjust to client needs and style and deepen relationships in support of their programs; adapt to ever-changing demands and different client work styles
- Willing to travel to various locations globally for site visits and on-site management of events
- Experience working with large and complex databases, Cvent experience preferred
- Knowledge of venues and suppliers in key cities, within the UK and across the globe
At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth:
- Private Medical Insurance with BUPA from day one
- 28 Days Annual Leave PLUS Bank Holidays
- Personal Volunteer Day
- 20 Days of Sick Pay each Year
- Enhanced Parental Leave (Maternity & Paternity)
- Wellness Stipend
- Complimentary access to Headspace, Rocket Lawyer & Maven
- Life Insurance
- Employee Assistance Program (EAP)
- Cycle to Work Scheme
- Season Ticket Loan
- Mobile Phone Allowance
- Pension Scheme Enhancements
- Discretionary Bonus Structure
- Global Opportunities: With a presence in 7 countries worldwide including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.
#LI-TS1 #LI-Hybrid
FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.