Employment Type: Full-time
Location: New York City
Work Site Type: Hybrid
Building a Brand starts with a Story
FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more.
Learn more at www.firstagency.com
Location: NYC - hybrid 3 days a week, subject to change to 5 at anytime.
What You Would Get To Do
The Associate Project Manager, Portfolio Specialist provides essential support in delivering high-touch hospitality experiences for the Investment Banking Division of a major financial institution. This role assists with executive-level dining and event arrangements, helping to coordinate high-end dining experiences, manage reservations, and liaise with top-tier restaurants to ensure seamless execution for senior banking executives and VIP clients.
Working closely with the broader events team, this position requires strong attention to detail, organizational skills, and a commitment to delivering exceptional service. The ideal candidate has a passion for luxury hospitality, thrives in a fast-paced environment, and is eager to contribute to a world-class client experience.
Your Contributions
Concierge & Event Support
- Assist in tracking event attendees, budgets, and venue data within event management platforms (e.g., Cvent) to support strategic planning and reporting.
- Manage documentation, compile guest lists, coordinate approvals, and maintain organized records for concierge-related events and experiences.
- Support the booking process for executive dining experiences and entertainment requests, liaising with vendors and ensuring accurate scheduling and confirmations.
- Help with venue research, contract tracking, and invoice processing to ensure seamless event execution.
- Responsible for accurate and timely budgeting, invoicing, and reconciliation of events, ensuring all financial aspects are properly documented and processed.
- Assist in compiling client briefings for executive-level dinners and events, ensuring all relevant attendee details are documented.
- Stay informed on new restaurant openings, hospitality trends, and VIP entertainment options to support event planning efforts.
- Work closely with internal banking teams to collect invitee lists, manage RSVP tracking, and ensure alignment on event objectives.
- Keep team members and internal stakeholders well informed of all relevant logistical information, ensuring timely and effective updates as needed.
- Work with the team to ensure adherence to client standards of operations and best practices.
- Share knowledge of best practices regarding new suppliers, services, and venues while proactively integrating improvements and creative solutions into future events.
- Always look for opportunities to enhance experiences, raise the bar at each event, and proactively suggest ideas and solutions.
What We Are Looking For
Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at FIRST. Please contact recruiting@firstagency.com if you need accommodation at any stage of the recruitment process.
- 2-4+ years of experience in event coordination, hospitality, corporate services, or administrative support.
- Proficient with Microsoft Office applications such as PowerPoint and Excel
- Strong attention to detail and ability to manage multiple tasks simultaneously in a fast-paced environment.
- Experience with data entry, reporting tools, and event management platforms (e.g., Cvent, Excel, CRM systems) is a plus.
- Good written and verbal communication skills, with the ability to interact professionally with executives, vendors, and stakeholders.
- Proactive approach to handling logistics, troubleshooting challenges, and ensuring seamless execution of hospitality services.
- Willingness to work occasional evenings or weekends to support executive schedules as needed in this fast paced environment.
At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth:
- Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA)
- 401 (k)
- Five Flexible Spending Accounts Options
- Generous Paid Time Off Allowance
- Employee Assistance Program (EAP)
- Life, Disability & Pet Coverages
- Wellness Stipend
- Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more
- Aura Identity Theft Protection
- Discretionary Bonus Structure
- Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.
United States Residents: The base pay for this position ranges from $70,000 - $91,000. This role is also eligible for an annual discretionary bonus.
#LI-KM1 #LI-Hybrid
FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.