Senior Project Manager, Creative

Employment Type: Full-time

Location: Remote

Work Site Type: Remote

Building a Brand Starts with a Story

FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer.

Learn more at www.firstagency.com 

Location: Remote

What You Would Get To Do: 

The Senior Project Manager, Creative is responsible for overseeing complex multimedia and video projects from concept to execution. This individual will manage project teams, client relationships, and production partners to ensure the successful delivery of creative content across all formats and applications. The Senior Project Manager, Creative will also mentor junior team members and contribute to the strategic growth of the content discipline. This role collaborates closely with the Global Creative Studio to deliver innovative, high-quality solutions to clients.

Your Contributions:

● Serve as primary lead on content projects, managing multiple concurrent initiatives from brief to delivery
● Oversee and mentor Project Managers, Coordinators, and freelance resources on assigned content projects
● Lead client communications, ensuring alignment across all project phases
● Partner with the Director, Creative Studio to forecast resource needs and optimize staffing plans for content projects
● Develop, monitor, and maintain project timelines, ensuring deadlines are met across global stakeholders
● Lead financial oversight for content projects, including budget scoping, development, reconciliation, and reporting
● Guide the creative development of multimedia & content projects, including storyboarding, scripting, and deck builds
● Oversee vendor selection and contract negotiations for content-related services
● Own and manage the post-production process, ensuring quality standards and efficient delivery
● Partner with the Event Management team to integrate video deliverables within the larger event strategy
● Provide senior oversight on-site, including client-facing reviews, overnight edits, and real-time approvals
● Build and strengthen long-term relationships with clients, vendors, and production partners
● Contribute to the development and refinement of Content team Standard Operating Procedures (SOPs)

Technical Skills & Desired knowledge, skills, attributes:

Position requires 8-10 years of experience

● Proven track record of managing large-scale, complex content projects with multiple stakeholders
● Strong client-facing experience with ability to lead strategic conversations
● Highly organized, with excellent time management skills and ability to oversee multiple projects under tight deadlines
● Advanced working knowledge of Microsoft Office; Salesforce experience a plus
● Excellent creative and strategic thinking skills (written, visual, and conceptual)
● Strong understanding of video production workflows, multimedia tools, and online development techniques
● Exceptional communication, negotiation, and relationship management skills
● Demonstrated leadership and mentoring experience, fostering growth in team members
● Calm and flexible approach to handling pressure and prioritizing demands in a fast-paced environment
● Commitment to upholding FIRST’s vision, mission, values, and goals

Travel Requirement 10-20%

At FIRST, we believe that the passion, creativity, and commitment of our teams drive our success. That's why we offer a range of benefits and perks to support your personal and professional growth

  • Medical, Dental & Vision, which includes the option of a high-deductible health plan (HDHP) with a health savings account (HSA)
  • 401 (k) 
  • Five Flexible Spending Accounts Options
  • Generous Paid Time Off Allowance
  • Employee Assistance Program (EAP)
  • Life, Disability & Pet Coverages
  • Wellness Stipend
  • Mobile Phone Allowance
  • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more
  • Aura Identity Theft Protection
  • Discretionary Bonus Structure
  • Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.

 

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FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.