Roadshow Coordinator (Japanese speaking preferred)

Building a Brand Starts with a Story

FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer.

Learn more at www.firstagency.com

Location: New York, NY (In Office) (3-4 days a week, subject to change at any time)

What You Would Get To Do: 

The Roadshow Coordinator – Global Banking and Markets Division

Your Contributions 

RESPONSIBILITIES FOR TOKYO DESK SUPPORT:

Fluency in Japanese is required to support the Tokyo desk

• Support team with venue sourcing and restaurant bookings
• Provide full administrative support to the Tokyo Roadshow desk
• Support team with database management (Plan-It) when required
• Arrange credit card authorization for client accommodation
• Attend group events in the US, where required, and manage delegate registration
• Maintain and update the roadshow team directories for hotel sales, reception, concierge and account service contacts
• Book on-campus conference space and set up dial-ins when required
• Support FIRST teams with ad hoc requests/projects (for example, if a Japanese conference came up in Events)

RESPONSIBILITIES FOR US DESK SUPPORT:

• Work closely with Corporates, Institutional Equity Sales, Investment Banking, and Capital Markets to design and execute roadshows
• Build strong relationships with corporate management teams as well as with other internal constituents
• Heavy calendar management and meeting coordination for investors, clients, and internal teams 
• Heavy logistic coordination for in-person roadshows, including, but not limited to hotels, ground transportation, private air, commercial air
• Heavy logistics coordination for virtual/hybrid roadshows, including, but not limited to Zoom, conference calls, large group virtual meetings
• Maintain and communicate logistics and travel schedules and agendas with corporate contacts, salespeople, and other participants for multiple events deals , and non-deals at the same time
• Source, vet, and contract venues for events with client input
• Negotiate with vendors for cost-effectiveness as appropriate, commercial focus on the bottom line
• Identify new venues and vendors to differentiate roadshows and provide new experiences to clients
• Arrange conference calls and webcasts and coordinate ad hoc technology requests
• Provide real-time support for participants, even if after hours leading into an event
• Create and send logistical information and coordinate other materials for events as needed
• Must be able to balance a client’s demands and prioritize work based on a high-volume book of work
• Able to work independently with specialists and clients with little guidance
• Back up coverage for colleagues as needed within the team 
• Excellent working relationship with managers, clients, and peers alike

What We Are Looking For

Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at First.

•  5 - 10 years experience working on complex Deal Roadshows in the Financial industry
• 5+ years’ of professional experience in Roadshows, events, marketing and/or communications
• Bachelor’s Degree preferred
• Displays strong people skills
• Highly organized – ability to handle multiple tasks to meet strict deadlines
• Excellent time management and multi-tasking skills
• Ability to interact with all levels of senior ranking officers effectively and extensively
• Adaptability to situations and ever-changing demands
• Accessible and responsive always; tasks and requests by client often happen outside of normal business hours - must be available to respond accordingly
• A calm and flexible approach to handling pressure and stress. Professional, responsive, and polite in extremely difficult circumstances
• Resourceful, ambitious, and proactive
• Creative problem solver and team player

At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth

• Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA)
• 401 (k) 
• Five Flexible Spending Accounts Options
• Generous Paid Time Off Allowance
• Employee Assistance Program (EAP)
• Life, Disability & Pet Coverages
• Wellness Stipend
• Mobile Phone Allowance
• Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more
• Aura Identity Theft Protection
• Discretionary Bonus Structure
• Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.

United States Residents: The base pay for this position ranges from $70,000-$110,000. This role is also eligible for an annual discretionary bonus.

#LI-KM3